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Production Shift Supervisor, 2nd Shift (3pm to 11pm) - Manchester, New Hampshire

Production Shift Supervisor, 2nd Shift (3pm to 11pm)

Posted: 1/2/2018
Reports to: Manufacturing Manager
Department: Manufacturing
Location: Manchester, NH
Classification: Exempt*

Position Summary:

The responsibilities of this position is to direct, coordinate and supervise the activities of manufacturing personnel in order to satisfy customer quality and on-time-delivery needs. Under the direction of the Manufacturing Manager, the individual assumes the responsibility for achieving production results in a manner that optimizes productivity and provides maximum return. Through a coordinated effort with others in the company, the individual will properly maintain the plant to ensure it is safe, clean and organized at all times. The Production Supervisor is expected to coordinate with their peer Production Supervisors to ensure that each shift has proper staffing coverage and follows the daily production schedule.

Essential Functions/Responsibilities:

  • Plans, organizes and directs assigned personnel to meet production schedules.
  • Lead 5S activities encouraging operators to subscribe to 5S principles and procedures while ensuring operator work areas are maintained in accordance with 5S principles.
    • Overseeing visual standard work boards in each operation reflecting shift health while taking countermeasures when daily goals are not met.
  • Maintains awareness of and implements plant policies and procedures while taking an active role in enforcement.
  • Oversee plant operations to ensure proper machine set-up, correct machine speeds, sample retention and the completion of process and/or quality sheets during each operation.
  • Responsible to adhere to the daily Shift Supervisor Checklist of duties. (see attached)
  • Observes, evaluates and corrects problems in manufacturing on a daily basis.
  • Focus on scrap reduction and minimization efforts to achieve budget
  • Proactively work in a cooperative manner with other departments (Production Control, Quality Control, Engineering, etc.) to ensure orders are completed on time.
  • Reviews all job cards and operating procedures before and during manufacturing of the company’s products.
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  • Provides for the proper identification of rework, scrap and regular handling procedures.
  • Train, teach and motivate employees regarding efficiency, productivity, cooperation and morale, while ensuring quality products are produced.
  • Coordinate cross-training activities on a continuous basis to develop and create a multi-task and skilled workforce.
  • Monitors areas for safety issues ensuring the correct PPE for the area or job are in use.
  • Conduct shift turnover by reporting updated information and performing daily walk-through at shift transfer
  • Observes safety procedures and uses equipment and materials properly
  • Ensures clean working environment
  • Regular attendance required and ability to work in excess of a 40-hour work week when necessary*

Knowledge, Skills, and Abilities:

  • Working knowledge of plant machinery and equipment, including the identification of problems related to machine, equipment breakdown, and material quality
  • Ability to train operators and personnel in the use and application of plant equipment
  • Knowledge of 5S and JIT principles, Kanban’s and six sigma concepts.
  • Good interpersonal skills with ability to handle personnel problems related to quality, process sheets, job cards, etc.
  • Demonstrated ability to communicate in English orally and in written form
  • Good math skills and above average mechanical aptitude necessary
  • Proficient with Microsoft Office products, (Word, Excel, PowerPoint, etc.).


  • BS / AS degree or other progressive manufacturing supervisory experience. Cable experience a plus.
  • Six Sigma experience with 1-3 years of a practicing background but not required.
  • Experience in manpower scheduling of personnel and jobs assignments due to changing priorities, customer demands, etc.
  • Excellent verbal communication skills to exchange information with managers, employees, and co-workers
  • Ability to maintain production schedule in accordance with targeted customer deadlines

Typical Physical Demands:

  • Ability to stand and walk for extended periods of time, transverse throughout entire facility/plant
  • Frequent bending, stooping, crouching, reaching
  • Pushing and pulling motion of wire cable materials and reels when necessary
  • Required to talk, hear and demonstrate manual hand and finger dexterity, and eye-hand coordination to handle machinery, materials, and parts.
  • Must have visual acuity and ability to distinguish colors and pass a colorblind test to identify color-coded cables, products, and materials
  • Able to lift, carry, relocate, move a minimum of 50 lbs of objects, materials, and/or product
  • Must wear appropriate Personal Protective Equipment (PPE) safety headgear with shield and gloves when handling MEK and bander equipment

HCA reserves the right to change or revise functions and responsibilities as the need arises. HCA is an “at-will” employer and this document is not a written or implied contract of guarantee of employment.

Or Drop off resume to Human Resources at 900 Holt Avenue, Manchester NH 03109
To learn more about Hitachi Cable America Inc. please visit

Quality Engineer - Manchester, New Hampshire

Quality Engineer

Posted: 4/12/2018
Reports to: Quality Manager
Department: Quality Control
Location: Manchester, NH
Classification: Exempt*

Position Summary:

Primary focus of this position is to assess quality performance using statistical and analytical methods. Devises and implements various methods and procedures for inspecting, testing and evaluating the statistical capability of products, processes and production equipment. Recommends improvements to the quality system and procedures, inspection plans and means of monitoring quality performance trends.

Essential Functions/Responsibilities:

  • Subject Matter Expert for the proper application of statistical analysis, assisting in problem solving techniques, and recommending new techniques in statistical quality assurance to reduce process variations.
  • Interfaces with product design and development engineers and production to develop control plans for manufactured goods and processes, using historical on-line and off-line quality parameter data for confirming process capability to ensure products are designed for manufacturability.
  • Perform routine mechanical, dimensional, and electrical testing and analysis of results on in-process product, finished product and incoming supplier product.
  • Manages calibration program, calibrates test equipment within capabilities and confirms measurement adequacy through Gage R&R studies.
  • Reviews and recommends changes to the Quality Management System and associated documents, such as standard operating procedures/standard work.
  • Develops new testing methods or software programs to evaluate the quality of products.
  • Reviews and recommends disposition of non-conforming material through RMA process.
  • Initiates and manages CAPA / SCAR processes.
  • Creates and maintains quality documentation and test results per defined procedures.
  • Schedules quality department resource testing, coordinating with manufacturing and engineering.
  • Prepares and conducts internal production/process and manufacturing quality control audits to ensure processes are in control and yield quality products.
  • Executes internal QMS audits to ensure compliance with in-house and external specifications and standards such as ISO9001:2015.
  • Manage and resolve supplier issues and customer complaints.
  • Maintain and update test job log.

Knowledge, Skills, and Abilities:

  • Attention to detail necessary.
  • Strong statistical analysis skills with experience implementing SPC.
  • Strong organizational and time management skills.
  • Proficient in the use of formal problem solving methods.
  • Provide effective training as needed or required.
  • Ability to meet time sensitive deadlines.
  • Respond to shifting priorities in a cooperative manner.
  • Understanding of lab testing methodology, process and procedures.
  • Proficient computer skills utilizing Microsoft Excel and Word, and customized programs.
  • Reading, writing, and comprehension skills in English.
  • Good interpersonal and communication skills to interact with co-workers, customers, etc.


  • Bachelor’s degree required in Engineering, Mathematics or related field.
  • Professional accreditation by ASQ in Quality Engineering, Management or Auditing.
  • Experience with ISO9001 quality systems.
  • 4-7 years experience in a manufacturing environment; prior experience in plastics or continuous process industry desired.
  • Strong working knowledge of performance measurement and monitoring methods required.


Send resume to:
Fax#: (603) 634-4174
Mailing Address: 900 Holt Avenue, Manchester, NH 03109, Attn: Human Resources