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Quality Assurance Manager - Manchester, New Hampshire
Quality Assurance Manager
Reports to: Director of Manufacturing
Department: Quality
Location: New Hampshire
Classification: Salary / Exempt
Position Summary:
The Quality Assurance Manager coordinates the activities required to meet quality standards, and is responsible to ensure that the product and service provided meets both the specification and customer expectations. The Quality Assurance Manager will work with other managers and staff throughout the organization to ensure that the Quality Management System is functioning properly and is continuously improved, as opportunities are identified.
Essential Duties:
- Fully maintain and continuously improve a Quality Management System consistent with the latest revisions of ISO 9001, acting as the Subject Matter Expert.
- Oversee and manage Quality Control functions, with direct authority over QC Manager, and Test personnel, and indirect authority over non-quality department personnel performing system and process audits. Recommend strategies and tactics to improve QC inspection methods to QC manager. Drive test procedure development, equipment evaluation, implementation, and analysis of quality measurements to improve facility performance.
- Establish clear and achievable quality objectives, through both multi-year strategic and annual tactical planning activities for Quality System improvements and Quality related Key Performance Indicators.
- Establish and prepare quality metrics, monitoring performance by gathering relevant data and producing statistical reports to advise on the performance of the quality management system.
- Establish and maintain performance, safety, and reliability testing and category protocol by incorporating test procedures as mandated by Design and Development Engineering, customers and regulatory agencies.
- Conduct product testing and failure analysis by collecting, analyzing and summarizing information and trends including failed processes, capability studies, recalls, and corrective actions (8D Process).
- Drive continuous improvement through innovative methods, such as Six Sigma and Design for Six Sigma, providing quality improvement expertise and leadership to other departments. Participate in Project Teams as SSMBB and SSGB Training as required.
- Review and approve new design releases based on prototype and pre-production First Article Inspection Reports, Process FMEA’s and approval of Process Step Quality Control Plans.
- Maintains and improves product quality by managing product, company, system, compliance, and surveillance audits; investigating customer complaints; collaborating with other members of management to ensure customer expectations are always considered.
Qualifications:
- BS degree in Engineering preferred, and/or equivalent experience.
- ASQ: CMQ/OE, CQE , SSBB OR CQA preferred.
- Minimum 10 years related experience in a manufacturing environment.
- Superior communication, interpersonal and verbal skills required to interact effectively with all customers, employees and outside vendors, etc.
- Strong customer-service and solutions-oriented background.
- Proficient skills working with Microsoft Office, MiniTab or JMP.
Qualifications:
- Position works in an office environment, sitting for long periods of time, working at a desk.
- Finger dexterity and hand/eye coordination for operation of personal computer and operating of office equipment on daily basis.
- Light lifting, carrying of files, supplies, ability to move, carry, lift up to 30 lbs. of objects.
- Ability to speak and hear customers, vendors, and or other employees via phone or in person.
- Requires sufficient autonomy, standing and walking to move for one office location to another.
HCA reserves the right to change or revise functions and responsibilities as the need arises.
HCA is an “at-will” employer and this document is not a written or implied contract of guarantee of employment.
Contact:
Send resume to: Hitachi Cable America Inc.
Email: HR.NH@hca.hitachi-cable.com
Fax#: (603) 634-4174
Mailing Address: 900 Holt Avenue, Manchester, NH 03109, Attn: Human Resources
Quality Engineer - Manchester, New Hampshire
Quality Engineer
Reports to: Quality Manager
Department: Quality
Location: New Hampshire
Classification: Exempt
Position Summary:
Primary focus of this position is to assess quality performance using statistical and analytical methods. Devises and implements various methods and procedures for inspecting, testing and evaluating the statistical capability of products, processes and production equipment. Recommends improvements to the quality system and procedures, inspection plans and means of monitoring quality performance trends.
Essential Functions/Responsibilities:
- Subject Matter Expert for the proper application of statistical analysis, assisting in problem solving techniques, and recommending new techniques in statistical quality assurance to reduce process variations.
- Interfaces with product design and development engineers and production to develop control plans for manufactured goods and processes, using historical on-line and off-line quality parameter data for confirming process capability to ensure products are designed for manufacturability.
- Perform routine mechanical, dimensional, and electrical testing and analysis of results on in-process product, finished product and incoming supplier product.
- Manages calibration program, calibrates test equipment within capabilities and confirms measurement adequacy through Gage R&R studies.
- Reviews and recommends changes to the Quality Management System and associated documents, such as standard operating procedures/standard work.
- Develops new testing methods or software programs to evaluate the quality of products.
- Reviews and recommends disposition of non-conforming material through RMA process.
- Initiates and manages CAPA / SCAR processes.
- Creates and maintains quality documentation and test results per defined procedures.
- Schedules quality department resource testing, coordinating with manufacturing and engineering.
- Prepares and conducts internal production/process and manufacturing quality control audits to ensure processes are in control and yield quality products.
- Executes internal QMS audits to ensure compliance with in-house and external specifications and standards such as ISO9001:2015.
- Manage and resolve supplier issues and customer complaints.
- Maintain and update test job log.
Essential Functions/Responsibilities:
- Attention to detail necessary.
- Strong statistical analysis skills with experience implementing SPC.
- Strong organizational and time management skills.
- Proficient in the use of formal problem solving methods.
- Provide effective training as needed or required.
- Ability to meet time sensitive deadlines.
- Respond to shifting priorities in a cooperative manner.
- Understanding of lab testing methodology, process and procedures.
- Proficient computer skills utilizing Microsoft Excel and Word, and customized programs.
- Reading, writing, and comprehension skills in English.
- Good interpersonal and communication skills to interact with co-workers, customers, etc.
Qualifications:
- Bachelor’s degree required in Engineering, Mathematics or related field.
- Professional accreditation by ASQ in Quality Engineering, Management or Auditing.
- Experience with ISO9001 quality systems.
- 4-7 years experience in a manufacturing environment; prior experience in plastics or continuous process industry desired.
- Strong working knowledge of performance measurement and monitoring methods required.
HCA reserves the right to change or revise functions and responsibilities as the need arises.
HCA is an “at-will” employer and this document is not a written or implied contract of guarantee of employment.
Contact:
Send resume to: Hitachi Cable America Inc.
Email: HR.NH@hca.hitachi-cable.com
Fax#: (603) 634-4174
Mailing Address: 900 Holt Avenue, Manchester, NH 03109, Attn: Human Resources
Production Supervisor - Manchester, New Hampshire
Production Supervisor
Reports to: Manufacturing Manager
Department: Manufacturing
Location: New Hampshire
Classification: Exempt
Application: View Application
Position Summary:
The responsibilities of this position is to direct, coordinate and supervise the activities of manufacturing personnel in order to satisfy customer quality and on-time-delivery needs. Under the direction of the Manufacturing Manager, the individual assumes the responsibility for achieving production results in a manner that optimizes productivity and provides maximum return. Through a coordinated effort with others in the company, the individual will properly maintain the plant to ensure it is safe, clean and organized at all times. The Production Supervisor is expected to coordinate with their peer Production Supervisors to ensure that each shift has proper staffing coverage and follows the daily production schedule.
Essential Functions/Responsibilities:
- Plans, organizes and directs assigned personnel to meet production schedules.
- Lead 5S activities encouraging operators to subscribe to 5S principles and procedures while ensuring operator work areas are maintained in accordance with 5S principles.
- Overseeing visual standard work boards in each operation reflecting shift health while taking countermeasures when daily goals are not met.
- Maintains awareness of and implements plant policies and procedures while taking an active role in enforcement.
- Oversee plant operations to ensure proper machine set-up, correct machine speeds, sample retention and the completion of process and/or quality sheets during each operation.
- Responsible to adhere to the daily Shift Supervisor Checklist of duties.
- Observes, evaluates and corrects problems in manufacturing on a daily basis.
- Focus on scrap reduction and minimization efforts to achieve budget.
- Proactively work in a cooperative manner with other departments (Production Control, Quality Control, Engineering, etc.) to ensure orders are completed on time.
- Reviews all job cards and operating procedures before and during manufacturing of the company’s products.
- Provides for the proper identification of rework, scrap and regular handling procedures.
- Train, teach and motivate employees regarding efficiency, productivity, cooperation and morale, while ensuring quality products are produced. Performance reviews and feedback.
- Coordinate cross-training activities on a continuous basis to develop and create a multi-task and skilled workforce.
- Monitors areas for safety issues ensuring the correct PPE for the area or job are in use.
- Conduct shift turnover by reporting updated information and performing daily walk-through at shift transfer.
- Observes safety procedures and uses equipment and materials properly.
- Ensures clean working environment.
- Regular attendance required and ability to work in excess of a 40-hour work week when necessary.
Knowledge, Skills, and Abilities:
- Working knowledge of plant machinery and equipment, including the identification of problems related to machine, equipment breakdown, and material quality
- Ability to train operators and personnel in the use and application of plant equipment.
- Knowledge of 5S and JIT principles, Kanban’s and six sigma concepts.
- Good interpersonal skills with ability to handle personnel problems related to quality, process sheets, job cards, etc.
- Demonstrated ability to communicate in English orally and in written form.
- Good math skills and above average mechanical aptitude necessary.
- Proficient with Microsoft Office products, (Word, Excel, PowerPoint, etc.).
Qualifications:
- BS / AS degree or other progressive manufacturing supervisory experience. Cable experience a plus.
- Six Sigma experience with 1-3 years of a practicing background but not required.
- Experience in manpower scheduling of personnel and jobs assignments due to changing priorities, customer demands, etc.
- Excellent verbal communication skills to exchange information with managers, employees, and co-workers.
- Ability to maintain production schedule in accordance with targeted customer deadlines.
Typical Physical Demands:
- Ability to stand and walk for extended periods of time, transverse throughout entire facility/plant.
- Frequent bending, stooping, crouching, reaching.
- Pushing and pulling motion of wire cable materials and reels when necessary.
- Required to talk, hear and demonstrate manual hand and finger dexterity, and eye-hand coordination to handle machinery, materials, and parts.
- Must have visual acuity and ability to distinguish colors and pass a colorblind test to identify color-coded cables, products, and materials.
- Able to lift, carry, relocate, move a minimum of 50 lbs of objects, materials, and/or product.
- Must wear appropriate Personal Protective Equipment (PPE) safety headgear with shield and gloves when handling MEK and bander equipment
HCA reserves the right to change or revise functions and responsibilities as the need arises.
HCA is an “at-will” employer and this document is not a written or implied contract of guarantee of employment.
Contact:
Send resume to: Hitachi Cable America Inc.
Email: HR.NH@hca.hitachi-cable.com
Fax#: (603) 634-4174
Mailing Address: 900 Holt Avenue, Manchester, NH 03109, Attn: Human Resources
Cable / Twist / Strander / Armor / Color / Utility – 2nd Shift - Manchester, New Hampshire
Cable / Twist / Strander / Armor / Color / Utility – 2nd Shift
Department: Production
Location: New Hampshire
Classification: Hourly
Position Summary:
As an operator you will perform set-ups, changeovers and run both a stranding and colorizing machine to support fiber optic cables.
Essential Functions/Responsibilities:
- Responsible to meet production standards.
- Ensure both process and manufacturing specification sheets are adhered to.
- Follow established quality standards by performing quality checks in accordance with ISO procedures.
- Responsible for setting up and tearing down the Stranding line and colorizer machine correctly.
- Responsible to measure insulated fiber legs, select closing dies, yarns, tapes and reel sizes.
- Responsible for selecting inks and fiber to set up the colorizer.
- Work with power switches, run controls and tension settings.
- Must complete written production paperwork neatly and legible.
- Maintain cleanliness of machines.
- Observes all safety procedures and uses equipment properly.
- Subscribes to 5S principles, procedures, and guidelines.
- Work a full time shift schedule and overtime as needed while maintaining regular attendance.
Knowledge, Skills, and Abilities:
- Reading english and understand written manufacturing specifications and process sheet instructions.
- Oral and written communication skills to keep co-workers and supervisors up-to-date.
- Good math skills and above average mechanical aptitude necessary.
- Attention to detail is required in machine operation to minimize scrap.
- Familiar with fiber materials.
- Ability to enter data into a computerized system.
- Ability to work independently with minimal direction.
- Hands on experience and knowledge using micrometers, calipers, verniers, and other measuring devices.
- Read and interpret gauges, dials and equipment controls.
Qualifications:
- High School Diploma or GED
- One-year manufacturing experience and skills with machinery equipment and troubleshooting desired.
- One-three years of manufacturing experience in similar role
- Familiarity with cable and twist equipment and troubleshooting desired
- Cable and wire experience a plus
- Ability to work independently and as a team member
- Wire and cable experience a plus.
- Must have good manual dexterity and the ability to pass a color blind test.
Typical Physical Demands:
- Ability to stand and walk for extended periods of time.
- Frequent bending, stooping, crouching, reaching.
- Repetitive pushing and pulling motion of fiber cable materials.
- Required to talk, hear and demonstrate manual hand and finger dexterity along with eye-hand coordination to operate machinery, materials, and line components.
- Must be able to lift, carry, relocate, move a minimum of 70 lbs of objects, materials, and/or product.
Contact:
Send resume to: HITACHI CABLE AMERICA
Email: HR.NH@hca.hitachi-cable.com or apply in person
Fax#: (603) 634-4174
Mailing Address: 900 Holt Avenue, Manchester, NH 03109, Attn: Human Resources
Cable/Twist – 2nd and 3rd shifts - Manchester, New Hampshire
Cable/Twist – 2nd and 3rd shifts
Department: Production
Location: New Hampshire
Classification: Hourly
Position Summary:
Perform set-ups/changeovers and operates various Twist and Cable machines.
Essential Functions/Responsibilities:
- Responsible to meet production standards by performing quality checks in accordance with ISO quality procedures, following the process and manufacturing specification sheets
- Troubleshoot manufacturing process meeting production schedules and customer deadlines
- Responsible for machine set-up working with pay-off and take-up procedures, including installation, gear changes, and removal of a variety of reel sizes and closing dies
- Consistently run machine efficiently on a continuous line
- Responsible to properly tag reels, string wire break device, tape and drain wires
- Work with power switches, run controls, adjust speeds, and tension settings
- Must complete written production paperwork neatly and legible, including QC quality sheets
- Maintain cleanliness of machines
- Observes safety procedures and uses equipment and materials properly
- Subscribes to and practices 5S principles, procedures, and guidelines
- Work a full time shift schedule with regular attendance and ability to work overtime as needed
Knowledge, Skills, and Abilities:
- Reading comprehension skills to understand written manufacturing specifications, process sheets and instructions and procedures in English
- Oral and written communication skills to exchange information with co-workers and supervisors
- Good math skills and above average mechanical aptitude necessary
- Attention to detail is required in machine operation to minimize scrap
- Familiar with cable and wire products and material
- Ability to enter data into a computerized system
- Ability to work independently with minimal direction
- Hands on experience and knowledge using micrometers and other measuring devices
- Read and interpret gauges, dials, equipment controls
Qualifications:
- High School Diploma or GED
- One-year manufacturing experience and skills with machinery equipment and troubleshooting desired
- Cable and wire experience a plus
- Must have visual acuity and ability to distinguish colors and pass a colorblind test to identify coded cables, products, and material
Typical Physical Demands:
- Ability to stand and walk for extended periods of time
- Frequent bending, stooping, crouching, reaching
- Repetitive pushing and pulling motion of wire cable materials
- Required to talk, hear and demonstrate manual hand and finger dexterity, and eye-hand coordination to handle machinery, materials, and parts
- Must be able to lift, carry, relocate, move a minimum of 50 lbs of objects, materials, and/or product
Contact:
Send resume to: HITACHI CABLE AMERICA
Email: HR.NH@hca.hitachi-cable.com or apply in person
Fax#: (603) 634-4174
Mailing Address: 900 Holt Avenue, Manchester, NH 03109, Attn: Human Resources
Extrusion Operator – 2nd and 3rd shifts - Manchester, New Hampshire
Extrusion Operator – 2nd and 3rd shifts
Department: Production
Location: New Hampshire
Classification: Hourly
Position Summary:
Set-up and operation of cable/wire extrusion machine to manufacture insulated cable products.
Essential Functions/Responsibilities:
- Responsible to meet production standards by performing quality checks, in accordance with ISO procedures and following Process and Manufacturing specification sheets
- Troubleshoot manufacturing process, meeting production schedules and customer deadlines
- Must complete written production paperwork neatly and legible
- Communicate and work closely with fellow operators and supervisors to coordinate tasks, discuss production problems, and exchange information to produce quality products
- Subscribes to and practices 5S principles, procedures, and guidelines
Knowledge, Skills, and Abilities:
- Attention to detail is required in machine operation to minimize scrap
- Ability to work with a variety of cable and wire products
- Familiarity with frequent changeovers and handling of different compounds and raw materials in order to produce made to order and high quality products
- Must be able to read, follow and understand written and verbal instructions in English
- Good math skills and above average mechanical aptitude necessary.
- Hands-on experience using micrometers, calipers, gauges, and other measuring devices
Qualifications:
- High School Diploma or GED
- Wire and cable extrusion experience desirable
- Must distinguish colors and pass a colorblind test
Typical Physical Demands:
- Ability to stand for long periods of time - Frequent bending, stooping, moving within plant
- Repetitive pushing and pulling motion of wire cable materials
- Eye hand coordination - Hand and finger dexterity
- Must be able to lift, carry, relocate, move a minimum of 70 lbs. of objects, materials, and/or product
- Reading comprehension skills to understand written manufacturing specifications, instructions and procedures in English - Oral and written communication skills to exchange information with co-workers and supervisors
- Must wear appropriate Personal Protective Equipment (PPE) safety headgear with shield and gloves when handling MEK, bander, and/or printer equipment
Contact:
Send resume to: HITACHI CABLE AMERICA
Email: HR.NH@hca.hitachi-cable.com or apply in person
Fax#: (603) 634-4174
Mailing Address: 900 Holt Avenue, Manchester, NH 03109, Attn: Human Resources
FG Respool Operator – 3rd shift - Manchester, New Hampshire
FG Respool Operator – 3rd shift
Department: Production
Location: New Hampshire
Classification: Hourly
Position Summary:
Set-up and operation of finished goods respool machine according to manufacturing spec and job cards.
Essential Functions/Responsibilities:
- Responsible to meet production standards by performing quality checks in accordance with ISO quality procedures.
- Troubleshoot manufacturing process, meeting production schedules and customer deadlines
- Must complete written production paperwork neatly and legible
- Maintain cleanliness of machines including utilizing Jet Printers to print cables according to specifications
- Perform preventative maintenance functions
- Communicate and work closely with fellow operators and supervisors to produce quality products
- Observes safety procedures and use equipment and materials properly
- Work a full time shift schedule with regular attendance and ability to work overtime as needed
Knowledge, Skills, and Abilities:
- Reading comprehension skills to understand written manufacturing specifications and instructions and procedures in English
- Oral communication skills to exchange information with co-workers and supervisors
- Good math skills and above average mechanical aptitude necessary
- Attention to detail is required in machine operation and minimizing scrap
- Familiar with different wire gauges and handling a variety of cable products
- Hands on experience using micrometers, calipers, gauges, and other measuring devices
Qualifications:
- High School Diploma or GED
- One-year manufacturing experience and skills with machinery equipment and troubleshooting desired
- Cable and wire experience a plus
- Must have visual acuity and ability to distinguish colors and pass a colorblind test
- Ability to stand for long periods of time
- Frequent bending, stooping, moving within the plant
- Repetitive pushing and pulling motion of wire cable materials and metal reels
- Required to talk, hear and demonstrate manual hand and finger dexterity, and eye-hand coordination to handle machinery, materials, tools and parts
- Must be able to lift, carry a minimum of 50 lbs. of objects, materials, product, etc.
- Maneuver large reels of cable
Contact:
Send resume to: HITACHI CABLE AMERICA
Email: HR.NH@hca.hitachi-cable.com or apply in person
Fax#: (603) 634-4174
Mailing Address: 900 Holt Avenue, Manchester, NH 03109, Attn: Human Resources
Manufacturing Engineer - Pensacola, Florida
Manufacturing Engineer
Reports to: Manufacturing General Manager
Department: Manufacturing
Location: Pensacola, FL
Position Summary:
Florida plant manufactures high-performance brake lines used by the automotive industry, is seeking an experienced Manufacturing/Production Engineer to join our team.
Primary Responsibilities:
- Develop and optimize reliable manufacturing processes to ensure new and existing products meet all quality specifications, production rate requirements, and customer expectations.
- Design, implement and maintain product launches including: ordering equip/tooling, establishing cycle times, creating SOP’s
- Create and review product drawings, process flow charts, design and risk assessment data for accuracy and feasibility.
- Identify, investigate, and assist in resolving problems and eliminating defects and waste.
- Assist with general engineering requirements relating to production and maintenance, and support all corporate engineering activities and R & D efforts.
- Create and maintain routings, packaging specs, and other information in the MRP system.
- Identify, propose, and implement cost reduction/avoidance ideas, and productive, efficiency, quality and continuous improvements.
Requirements/Experience:
- Bachelor’s degree in Mechanical Engineering or equivalent.
- Minimum of 2 years engineering experience preferably in an automotive manufacturing environment (IATF 16949).
- Program Management experience (launch to production)
- Must have AutoCad (or equivalent), tooling and fixture experience.
- Able to withstand extensive standing or walking.
Contact:
Send resume to:
Email: apply-in@hca.hitachi-cable.com
Fax#: (603) 634-4174
Mailing Address: 900 Holt Avenue, Manchester, NH 03109, Attn: Human Resources